Privacy Policy

You can ensure the security and confidentiality of your personal data offered by Gulluoglu store Website as it makes sure the strict confidentiality towards any other party, except the government bodies, if required.

  • Intellectual property & trademark rights:
  • All the content offered on the site, including but not limited to, the text, drawings, logos, buttons, codes, images, audio clips, classifications of data and software, all gathered under the (Content”) shall be the property of Gulluoglu store and may not be copied or used without the prior written consent of the company.
    • Trademarks, logos and service brands offered on the site (collectively, “Trademarks”) are brands registered to Gulluoglu store and its affiliated companies, partners or holders of its license in the Saudi Arabia and other countries and are protected by the Trademarks Laws in the Saudi Arabia and the international laws.
    • No part of the site may be used, copied, reproduced, sold, resold, accessed, amended or otherwise exploited in whole or in part for any purpose without the prior written consent of the company.
  • Content:
  • “Gulluoglu store content” is defined as drawings and images, including all images, audios, music & videos and the audio or text on this site, and Gulluoglu store seeks to ensure the correctness and accuracy of the information contained in this site unless it is not possible.
    • The comments are subject to supervision and approved before the publication and Gulluoglu store reserves its right not to publish or remove any unsuitable or illegal comment without consulting with the commentator.
    • If you have any remark or complaint on any post or content shown in the site, please contact us by email on info@gulluoglu.com.sa
  • Links of Third Party:

When you visit www.gulluoglu.store the site saves a cookie file on the browser of your system, whether computer or mobile and the cookie is a file containing identification data to differentiate you from the other for one of the following purposes:

  • Storing the personal data that you register yourself on the site to be available upon your request, such as your email and your location link.
    • Identifying you when visiting again the site.
    • Helping you to obtain the available messages or services as soon as possible based on your previous preferences.
    www.gulluoglu.store does not disclose the identification files of the visitor to any third party, except those mentioned here in the Privacy Policy, unless required by a legal measure, such as search warrant, summoning warrant, legitimate law or a court order.
    • When you use a web browser for the first time, you will find in most cases that the configuration options accept the cookie files and you may change it in your browser to make it refuse all the cookie files or warn you when the cookie files are sent to you or allow or refuse this as per your desire.
  • Use of the site:
  • When accessing this page of Gulluoglu store website, you are deem to have agreed to the terms and conditions of the website before making any purchase operation.
    • Gulluoglu store website is a site designed to display market, sell the products & services of Gulluoglu store, serve its customers, and communicate with them.
    • In order for Gulluoglu store team to process your order and serve you in the proper manner, we suggest you to create an account on the site, knowing that you can still make purchase as a guest.
    • In case of online payment, all data entered must be accurate to ensure that your order might not delayed.
    • Gulluoglu store ensures the security and confidentiality of your personal data offered by Gulluoglu store Website towards any other party, except the government bodies, if required.
    • When making payment on the site by any mean available, all those who made a purchase with a credit card, prepaid payment card or any other payment card shall authorize Gulluoglu store to withdraw the total amount of the product or products bought, including the government taxes.
    • When confirming the purchase of any of the products, you allow Gulluoglu store to investigate – through a third party – your account and the sufficiency of your balance and the last transaction of your credit card to verify your identity and the safety of your payment operation.
    • Gulluoglu store may use the information you provided to make proper investigations for anti-fraud and the competent agency may keep a record of this information.
    • In case your personal information is changed, we suggest you update your information on the site.
    • Gulluoglu store reserves the right to make any changes to the service conditions as per our own discretion and as we see fit.
    • Upon accessing and / or using the site, you agree to adhere to the conditions of use that were changed and any changes made after you make an order, it will not affect the order unless we are obliged to make the change under the law.
  • Shopping on Gulluoglu Store website:
  • When making a purchase order on Gulluoglu store website, you are purchasing the product for the said price, which is subject to these conditions, knowing that all prices include the value added tax.
    • All orders are subject to approval, availability of the product and the user of the site may not claim any compensation if the order is not fulfilled, or the product bought is not available and may recover the payment made minus any administrative fees for the electronic payment portal or his credit account at the bank that issued the card.
  • Custom fees and taxes:

When making a purchase from outside Saudi Arabia, Gulluoglu store website shall not be responsible for any custom fees and taxes as per the adopted law in the country of purchase and the buyer shall bear all the details and legal responsibility in this regard. In case the law is not applicable for any reason, the order shall return to Gulluoglu store and the customer shall bear the costs as of result thereof.

  • Payment means and conditions:

Gulluoglu store offers various payment methods, including payment upon delivery and through the credit cards, direct payment cards as well as through SADAD and other methods, such as the payment by redeeming shopping points, as a balance for the customers, whether from the Gulluoglu marketing programs or the other programs in which Gulluoglu participate.

  • Refund and exchange policy:
    As per the applicable law in the company, time-period, storage conditions and this clause are subject to continuous update.

    Amendment procedures for the privacy policy
    Gulluoglu store reserves its right to make any minor or major amendment to the privacy policy from time to time without the need to make a notice in this respect, and if you wish to continue using the site after entering amendments to the privacy policy, it means that you agree to these amendments.
  • Disputes:

The user of the portal hereby agrees to be subject exclusively to the judicial authorities in the Kingdom of Saudi Arabia in relation to the claims and disputes that may arise from the use of this site www.gulluoglu.store. By knowing, that the Arabic language is the official language used to solve any disputes arising from its use or from any of its contents.


Contact us:
For any orders or questions relating to the products or services, such as shipment and delivery or the complaints and suggestions, please email us at info@gulluoglu.com.sa.