Return Conditions & Cancellation:

  • Return request is available within the same day after delivery for any unpromised item delivered.
  • All returns must be in good condition with the original box packed with the original seal, unopened, and does not affect the secondary sales or return will be rejected if it has been opened but without quality issue.

Return Method:

Please contact us at the unified number for your service +96 653 900 100 and you will be guided through the process of return. Any further queries related to return & exchange can be directed to +96 653 900 100.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be issued a credit voucher worth your refunded amount. Please remember it can take some time to appraise the returned product and process your refund your patience is highly appreciated in this regard, usually it takes up to  3-5 working days time to process a refund request.